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Knowledge Base   /   Getting Started   /   Connecting Your Domain or Subdomain to SchoolsFocus

  Connecting Your Domain or Subdomain to SchoolsFocus



How to Connect Your Custom Domain to SchoolsFocus

To use your own domain name (for example, www.myschool.com) with your SchoolsFocus portal, please follow the steps below.

Important Notice

As part of our infrastructure and security policy, all custom domains connected to SchoolsFocus must have their DNS managed through Cloudflare.

If your domain is not yet on Cloudflare, please complete the Cloudflare setup first before proceeding.


Step 1: Add Your Domain to Cloudflare

  1. Create a Cloudflare account if you do not already have one.
  2. Click Add a Site and enter your domain name.
  3. Follow the Cloudflare onboarding process.
  4. Cloudflare will provide two nameservers.
  5. Log in to your domain registrar (Namecheap, GoDaddy, Whogohost, QServers, DomainKing, etc.) and replace your existing nameservers with the ones provided by Cloudflare.
  6. Wait for Cloudflare to verify and activate your domain. This may take a few minutes to a few hours.

Step 2: Locate Your SchoolsFocus Portal Address

Identify your existing SchoolsFocus portal address.

Example

Current SchoolsFocus Portal:

https://myschool.schoolsfocus.net

In this example:

myschool.schoolsfocus.net

is the destination that your custom domain will point to.


Step 3: Configure DNS Records in Cloudflare

  1. Log in to your Cloudflare Dashboard.
  2. Navigate to DNS → Records.
  3. Locate the existing record for your root domain (@).

Option A: Edit Existing Record

If an A Record already exists for your root domain:

  1. Edit the record.
  2. Change the record type from A to CNAME.
  3. Set the target to your SchoolsFocus portal address.

Example:

Type Name Target
CNAME @ myschool.schoolsfocus.net

 

 

 

Option B: Delete and Recreate

If Cloudflare does not allow changing the record type:

  1. Delete the existing A Record.
  2. Create a new CNAME Record as follows:
Type Name Target
CNAME @ myschool.schoolsfocus.net

Step 4: Configure the WWW Version

Create an additional DNS record for the www version of your domain.

Type Name Target
CNAME www myschool.schoolsfocus.net

 

 

This ensures that both:

  • myschool.com
  • www.myschool.com

will open the same SchoolsFocus portal.


Step 5: Enable Cloudflare Proxy

For both CNAME records:

  • Ensure that the Proxy Status is enabled (Orange Cloud).

This improves security, performance, SSL compatibility, and overall reliability.


Step 6: Notify SchoolsFocus

After configuring your DNS records, send the following information to the SchoolsFocus Support Team:

  • Your custom domain name
  • A screenshot of your Cloudflare DNS records (optional but recommended)

Example

www.myschool.com


Step 7: SchoolsFocus Domain Activation

Once we receive your domain details, our team will:

  1. Authorize the domain on our cloud infrastructure.
  2. Configure the required domain mappings.
  3. Verify SSL and security settings.
  4. Activate the domain for use with your SchoolsFocus portal.

Important

Domain activation is not automatic. A final configuration step is required by the SchoolsFocus team before the domain becomes fully operational.


Example Configuration

If your current SchoolsFocus portal is:

myschool.schoolsfocus.net

and your custom domain is:

www.myschool.com

your Cloudflare DNS records should look like this:

Type Name Target
CNAME @ myschool.schoolsfocus.net
CNAME www myschool.schoolsfocus.net

After configuring the records, send:

www.myschool.com

to the SchoolsFocus Support Team for activation.


Helpful Video Tutorials

Add a Domain to Cloudflare

https://www.youtube.com/watch?v=DVHhFC5ySC8

Connect a Domain to Cloudflare (Step-by-Step)

https://www.youtube.com/watch?v=dnVK7-m0HRg

These videos explain how to add a domain to Cloudflare, update your nameservers, and manage DNS records before connecting your domain to SchoolsFocus.


Need Assistance?

If you encounter any difficulty during the setup process, please contact the SchoolsFocus Support Team and we will be happy to assist you.

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Related Topics

  •   Accessing the system

  •   School Portal Settings.

  •   Customizing your school website.

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